/Ace — AI CSR/AI CallingComing Soon

A voice that answers every call. Even the ones at 9 PM.

Ace picks up when your office can't. He talks like a real CSR, books appointments, takes service requests, and routes the calls that need a human. Coming soon to the Demand IQ platform.

Get on the early access list →
Live call
02:14
SK

Sarah K.

Inbound · (614) 555-0142

Ace · AI CSR

Sarah

“Hi, my roof has a leak by the chimney. Can someone come out this week?”

Ace

“I've got Tuesday at 2 PM or Wednesday at 10 AM. Which one works?”

Sarah

Outcome forming

Booking · Roof inspection

Wed 10 AM · pending homeowner confirm

What It Does

Your phone never goes to voicemail again.

Answers every call, 24/7

After-hours, lunch break, the office is on another line — Ace picks up. Homeowners get a real conversation in the moment they called, not a voicemail prompt and a callback tomorrow.

Books, qualifies, and triages

Ace handles the calls your office handles — booking estimates, taking service requests, answering basic questions about pricing and scheduling. Calls that need a human get flagged and routed to your team.

Speaks your brand, knows your business

Same training as AI Texting — your services, your service areas, your pricing rules, your tone. Homeowners hang up thinking they talked to your front desk.

Be first in line when AI Calling ships.

Early access opens this year. Get on the list to be first to deploy Ace on your phone line.

Join the early access list →

Part of

Ace, your AI CSR

AI Calling joins Ace's lineup of speed-to-lead and customer-care skills.

Meet Ace →

The basics

What is AI calling?

AI calling is an AI voice agent that answers your phone when your office can't. Demand IQ's CSR, Ace, picks up after hours and during busy stretches, talks like a real CSR, books appointments, takes service requests, and routes the calls that need a person to your team.

AI Calling is coming soon. AI Texting — where Ace handles leads and customers over text — is available today.

Who answers
Ace, Demand IQ's AI CSR (voice)
When
After hours, lunch breaks, and when the office is slammed
What he does
Answers, books, qualifies, takes requests, and routes to a human
Status
Coming soon — AI Texting is available now

Reviewed by the Demand IQ team · Updated June 2, 2026

FAQ

AI calling FAQ

AI Calling is coming soon. Today, Ace handles leads and customers over text with AI Texting; voice answering is on the way.

Ace will answer every call — after hours, during lunch, or when your team is busy — book appointments, take service requests, qualify the caller, and route calls that need a human to your team.

Ace is built to speak in your brand voice and knows your business, trained the same way as AI Texting, so calls feel like a real CSR rather than a phone tree.

Ace routes those to your team, so complex or high-stakes calls still reach a human instead of getting stuck with the AI.

Book a demo and we'll show you AI Texting today and get you in line for AI Calling as it rolls out.